- DATE:
- AUTHOR:
- The Krisp team
Krisp Call Center AI
Krisp 2.75.2 Call Center AI Updates
DATE:
AUTHOR:
The Krisp team
This release introduces clearer device state indications so agents always know what action is required.
Feature updates and key enhancements
Clearer audio device status messages for faster troubleshooting: Krisp now provides clearer and more informative audio device states in the app, helping agents quickly take the right action to ensure Krisp remains active during a live call. For example, "Not in use" is replaced with "Not selected in CALLING APP" to better explain microphone or speaker status. If multiple apps are running, the status indication will prioritize the apps where an action is required.
